Easy to use Knowledge Base Software you will love managing
Get started with affordable Knowledge Management Software. Reduce support hours by providing the right answers, or use eniston for on-boarding or reference.
Create Knowledge Base
Simple yet powerful Knowledge Base Software. Make your visitors, customers or team more autonomous with a helpful knowledge base.
Clean Interface
A clean and easy to understand interface for you to manage your articles. No bloated backend and just the right amount of functionality for a knowledge base.
Simple Pricing
Available are two plans with simple and affordable pricing either paid monthly or annually. No hidden fees or add-ons. Upgrade or cancel at any time.
Easy Customisation
We provide a clean frontend your users will understand. And if you need to change the appearance to match your branding, you can easily use your own styles.
Whether you need a knowledge base for a website or platform, for your internal team or for personal reference, we've got you covered. 👍
You might be surprised at how helpful a knowledge base can be for your business or project. Get started now and manage your knowledge base articles within a minute.
Some good reasons to use eniston
There is no solution that fits every need. But we try to offer a good balance between too many features and too little features.
-
Hassle-free Setup
No lengthy multi-step setup process. Sign up and get started within a minute.
-
Friendly Customer Feedback
Let your visitors rate articles and provide feedback on how helpful your articles are.
-
Rich Text Editor
Insert headlines, formatted text, images, videos, lists, code and much more.
-
Work in a Team
Invite collaborators to your workspace and work together to bring your articles to life.
-
Custom Domain
Connect your own domain to eniston, we'll take care of the rest.
-
Custom Appearance
Don't like our default themes? Just bring your own CSS to match your branding.
-
Integrated Search
Blazing-fast instant search as you type. New articles are instantly searchable.
-
Article Statistics
See which articles are most visited and how helpful your articles are.
-
IP or Password Restriction
Restrict your workspace by IPv4 or password and block the rest of the world.
-
Export and Share
Export articles to Excel. Or generate a QR code that points directly to an article.
-
Interlink Articles
Easily link to your own articles directly within the article editor.
-
Dark Mode
Manage your workspace in dark mode. Themes also support dark mode.
-
No Upload Limit
Attach as many images and files to your articles as you need.
-
Multilingual Content
Define your own languages and use your own wording for themes.
Coming soon -
And much more!
Who doesn't like fast-loading websites ...
Most of our knowledge bases load in under 1 second. The average loading time is between 150-350ms*.
On top of fast response times, we also made sure that the PageSpeed Score is optimised and Core Web Vitals are nothing you have to worry about.
* Loading times, PageSpeed Score and Core Web Vitals will differ depending on contents and external resources published by authors.
Integrate & connect
Fathom Analytics
Track your visitors without invading their privacy.
Google Analytics
Track workspace visitors with Google Analytics.
Crisp Chat
Add Crisp Chat and engage with visitors and customers.
Tidio Chat
Tidio Live Chat and Chatbot directly on your workspace.
Intercom
Add the Intercom Messenger to engage with visitors.
HubSpot Chat
Add the HubSpot Chat to engage with customers and visitors.
Webhooks
Deal with notifications however and wherever you like.
Analytics, Chats and many more integrations are available.
What some of our lovely customers are saying
-
-
Super easy, intuitive & reliable KB
Ahh can't really stress enough how much I like eniston. Super easy setup, super easy branding and super easy content build. Especially for someone working on multiple projects, brands & teams, this is just pure gold.
-
Really good
This is a really good knowledge base that can be up and running really fast. The 8 custom domains are a great deal and much appreciated. Overall very happy so far, support is fantastic and a lot of potential for the future.
-
Thanks!
I am starting to be a huge fan of everything made by the ivy.mayhem team! After InPrivy, now eniston! Both are ultra simple to use, hosted in Europe (GDPR), and do exactly what they are supposed to, with no fuss whatsoever! Thanks a lot, I will stay tuned for your next service!
-
-
-
Very nice and just simple
As the owner said, sometimes you don't need all the bells and whistles but just a knowledge base. If you need that, don't look further. Love it.
-
eniston is simple but powerful, with stellar customer support
We tested eniston against some of the bigger guys especially in regard to self-service knowledge base functionality. eniston is more simple but well designed and powerful. It does what its supposed to do: Allow for the design of a self-service knowledge base that can also be used for the design of onboarding our team members.
-
Carefully crafted knowledge base
I got impressed by this as a very simple and carefully crafted knowledge base software. All the features are well-developed, working properly, and perfectly fulfilling the core purposes. I didn't encounter any bugs yet and easy to setup. Thanks, Andreas for being such a nice person and offering us a great deal. Please consider adding more themes and custom JS functionality to your roadmap.
-
-
-
Finally I found a perfect knowledge base!
I have to say this has to be the fastest knowledge base out there. Besides speed, there are lots of features that are amazing, like custom CSS, password protection, your own branding ... eniston is definitely a gem if you are looking for a great knowledge base!
-
Excellent product
eniston is a wonderful tool. You can customize the appearance, connect with your team, restrict your knowledge base with a password and so many important features. This solution for websites, apps or any platforms is worth it. Congratulations.
-
Awesome!
This KB is terrific simple to use, and support copy & paste directly from word documents, thanks a lot for that!
-
Wonderful
Easy to use. Everything is as expected.
-
-
What is a knowledge base?
A knowledge base is a collection of information that is organised and structured in a way that makes it easy to find and use. Our knowledge base software lets you assign articles to categories, making it easier to find this information. A knowledge base can be used to store and share information, to provide support for decision making, or to help solve problems. Knowledge bases are often used by organisations to store and share knowledge among employees.
-
What is a workspace?
A workspace is a place where you manage knowledge base documents for a single product, website or app. Each workspace can have a different team, a custom domain and different settings. Our "Business" plan allows you to add up to 8 workspaces. You can add up to 2 workspaces with our "Plus" plan.
-
Where is my data stored?
We comply with the EU General Data Protection Regulation (GDPR) and guarantee server locations in Germany with ISO 27001 certification. Our servers are regularly updated with security patches, whenever available. We also keep our underlying software up-to-date with regular maintenance updates.
-
Do you offer support?
Yes. We try out best to answer support tickets in a short time. To get in touch with us, you may contact us via email or chat. Check out our help article to learn how to contact us directly. We speak English and German. Please note that support times vary, depending on your timezone. We are located in Germany.
-
Do you charge on a per-user basis?
No. Unlike some other providers, we do not charge on a per-user basis. This makes eniston knowledge bases very affordable for small and big teams.
-
What payment options do you offer?
We currently offer credit card, debit card and PayPal via our merchant of record, Paddle.com, who also issues invoices.
Choose a plan that's right for you
No hidden costs. No add-ons. No surprises.
Plus
- 10%- 2 Workspaces
- Unlimited Categories
- Unlimited Articles
- 1 User
- Use your own Domain
- Custom CSS
- Customer Feedback
- Upload Category Icons
- Article Tags
- Related Articles
- Themes
- Integrations
- IP Restriction
- Password Protection
- Team Management
- API Access
- Multilingual Content
- Blazing-fast Instant Search
- Support via Email and Chat
Business
- 10%- Up to 8 Workspaces
- Unlimited Categories
- Unlimited Articles
- Unlimited Users
- Use your own Domain
- Custom CSS
- Customer Feedback
- Upload Category Icons
- Article Tags
- Related Articles
- Themes
- Integrations
- IP Restriction
- Password Protection
- Team Management
- API Access (read-only)
-
Multilingual Content coming soon
- Blazing-fast Instant Search
- Support via Email and Chat
Prices shown are excluding VAT or any other local taxes, which are charged at the valid rate during the checkout process. You may use eniston without subscribing with limited functionality.
Get started with eniston and create your Knowledge Base today
Get started now, no payment information needed. Sign up and create your first article within a minute. It's really that simple to get started.
Sign up now