Easy to use Knowledge Base Software you will love to manage.
Streamline information management with powerful and intuitive Knowledge Management Software. Reduce support hours by providing the right answers, or use eniston for on-boarding or reference.
Simple yet powerful Knowledge Base Software. Make your visitors, customers or team more autonomous with a helpful knowledge base.
eniston Knowledge Bases is designed to be easy to use. The interface is clean and intuitive, so you can focus on what matters most: your content.
Available in two cost-effective pricing options. No hidden costs, no surprises. You have the flexibility to upgrade or cancel your plan at any given time.
Sleek and intuitive themes that are designed to enhance user experience. Stay on-brand by using your own logo, brand colors and custom domain.
Whether you need a knowledge base for a website or platform, for your team, or for personal reference - we've got you covered.
Discover the incredible benefits a knowledge base can bring to your business or project. Act now and take control of your knowledge base articles in just one minute. Don't miss out on this opportunity to optimize your operations and enhance productivity.
Some good reasons to use eniston Knowledge Bases
There is no one-size-fits-all solution for every need. However, we strive to provide the perfect balance between having too many features and too few features. This way, customers can get exactly what they need without paying for unnecessary extras.
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Hassle-free Setup
No lengthy multi-step setup process. Sign up and get started within a minute.
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Collect Customer Feedback
Let visitors rate and provide feedback on how helpful your articles are.
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Rich Text Editor
Insert headlines, formatted text, images, videos, lists, code, iframes and much more.
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Work in a Team
Invite collaborators to your workspace and work together as a team.
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Custom Domain
Connect your own domain to eniston, we'll take care of the rest.
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Custom Appearance
Don't like our default themes? Just bring your own CSS to match your branding.
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Integrated Search
Blazing-fast instant search as you type. New articles are instantly searchable.
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Article Statistics
See which articles are most visited and how helpful your articles are.
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IP or Password Restriction
Restrict workspaces by IP or password and block the rest of the world.
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Export and Share
Export articles to Excel. Or generate a QR code that points directly to an article.
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Interlink Articles
Easily link to your own articles directly within the article editor.
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Dark Mode
Manage your workspace in dark mode. Themes also support dark mode.
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No Upload Limit
Attach as many images and files to your articles as you need.
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And much more!
Most of our knowledge bases load in under 1 second. The average loading time is between 150-350ms*.
On top of fast response times, we also made sure that the PageSpeed Score is optimised and Core Web Vitals are nothing you have to worry about.
* Loading times, PageSpeed Score and Core Web Vitals will differ depending on contents and external resources published by authors.
Integrate & connect
Fathom Analytics
Google Analytics
Crisp Chat
Tidio Chat
Intercom
HubSpot Chat
Webhooks
"We use eniston for on-boarding new staff members and for documenting various internal processes. This helped us to speed up tasks, which is a huge win. Perfect tool so far."
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When I was searching for a platform that I could use to build a 300+article knowledge base, I came across eniston. So glad I did! It's so easy to use that I got my 10 yr old son to build it for for me! 100% recommended for building Knowledge bases or help docs!
Quan Nguyen — NexLvL CRM
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As a newbie, I can say the Eniston learning curve is quite mild and easy to work with.
M. Hasmatuchi
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Easy to use. It works really well and so far it's been very reliable.
Lorena — Mint Marketing Spain
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Super easy, intuitive & reliable KB Ahh can't really stress enough how much I like eniston. Super easy setup, super easy branding and super easy content build. Especially for someone working on multiple projects, brands & teams, this is just pure gold.
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Really good This is a really good knowledge base that can be up and running really fast. The 8 custom domains are a great deal and much appreciated. Overall very happy so far, support is fantastic and a lot of potential for the future.
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Thanks! I am starting to be a huge fan of everything made by the ivy.mayhem team! After InPrivy, now eniston! Both are ultra simple to use, hosted in Europe (GDPR), and do exactly what they are supposed to, with no fuss whatsoever! Thanks a lot, I will stay tuned for your next service!
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Absolutely Amazing This is such an amazing product! Clean, simple and FAST! I really appreciate the granular permission controls and the interface is very intuitive. When branding is added, the overall effect is just stunning with minimal effort.
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As a simple knowledge base solution, eniston provides exactly what I need for my clients. It offers all the foundational requirements of a KB with easy (no skills-required) authoring capabilities, excellent service/support, and in particular, ongoing platform feature updates and improvements based on client feedback. There are always more features one might desire, but compared to its competitors, this KB solutions is an 11/10 for value.
Trishia Jandu — Trishia Jandu Pty Ltd
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All you could ask for in a knowledge base. A practical solution that makes sense and doesn't break the bank.
Justin Franco — COMMS GURUâ„¢
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Very nice and just simple As the owner said, sometimes you don't need all the bells and whistles but just a knowledge base. If you need that, don't look further. Love it.
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eniston is simple but powerful, with stellar customer support We tested eniston against some of the bigger guys especially in regard to self-service knowledge base functionality. eniston is more simple but well designed and powerful. It does what its supposed to do: Allow for the design of a self-service knowledge base that can also be used for the design of onboarding our team members.
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Carefully crafted knowledge base I got impressed by this as a very simple and carefully crafted knowledge base software. All the features are well-developed, working properly, and perfectly fulfilling the core purposes. I didn't encounter any bugs yet and easy to setup. Thanks, Andreas for being such a nice person and offering us a great deal. Please consider adding more themes and custom JS functionality to your roadmap.
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Really simple and beautiful KB platform I love how easy it is to setup. Perfect for training employees or getting information into the hands of clients. Please add the ability to add custom css to all areas. Really easy to add classes to this for us.
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For a team it's clear what a simple, dedicated, and shared knowledge base can offer. Add in the capability of segmenting into workspaces, for example focused on client documentation, and projects or programs -then the affordability makes eniston a real asset. For solo contractors like me, managing ever changing and updating documents for me and my clients was becoming a headache trying to adapt cloud file storage. It became expensive and, lets be honest, unappealing for my clients to just follow links. Now they can use my content, guides and materials in ways that suit them. Recommended.
Robert Harrison — Safeguarding Solutions
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It's been a joy using Eniston knowledge bases, and we test over 300 hundred apps and software each year! We not only use it for ourselves, but also recommend it to our clients.
Aside from our positive experience with the software itself, we also appreciate other software from the developer behind Eniston, which gives us even more confidence in Eniston's security, continued improvements, and longevity.Sarah Parker — Kuva Media
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Finally I found a perfect knowledge base! I have to say this has to be the fastest knowledge base out there. Besides speed, there are lots of features that are amazing, like custom CSS, password protection, your own branding ... eniston is definitely a gem if you are looking for a great knowledge base!
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Excellent product eniston is a wonderful tool. You can customize the appearance, connect with your team, restrict your knowledge base with a password and so many important features. This solution for websites, apps or any platforms is worth it. Congratulations.
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Awesome! This KB is terrific simple to use, and support copy & paste directly from word documents, thanks a lot for that!
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Over 500 companies use eniston to streamline their knowledge management. Join them
Choose a plan that's right for you
Start your 30-day trial today. No payment information required.
Plus
- 10%- 2 Workspaces
- Unlimited Categories
- Unlimited Articles
- Custom Domain
- Customer Feedback
- Integrations
- IP and Password Restriction
- Team Management
- API Access (read-only)
- Blazing-fast Instant Search
- Support via Email and Chat
Business
- 10%- 10 Workspaces
- Unlimited Categories
- Unlimited Articles
- Custom Domain
- Customer Feedback
- Integrations
- IP and Password Restriction
- Team Management
- API Access (read-only)
- Blazing-fast Instant Search
- Support via Email and Chat
Prices are in EUR and include VAT. Invoices are issued by our merchant of record, Paddle.com. Subscriptions can be cancelled at any time.
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What is knowledge base software?
Knowledge base software is a tool that allows businesses to centralise information, making it easily accessible to employees and customers alike. Whether it's articles on troubleshooting common issues or intricate how-to guides, knowledge base software ensures that information is not only stored in one location but also easily searchable.
By implementing knowledge base software, companies can streamline their operations, improve customer service, and ultimately, stay one step ahead of the competition.
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What is a workspace?
A workspace is a place where you manage knowledge base documents for a single product, website or app. Each workspace can have a different team, a custom domain and different settings. Our "Business" plan allows you to add up to 10 workspaces. You can add up to 2 workspaces with our "Plus" plan.
You can add more workspaces to your account with a one-time payment of $8.99 per additional workspace. No recurring costs.
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Where is my data stored?
We comply with the EU General Data Protection Regulation (GDPR) and guarantee server locations in Germany with ISO 27001 certification. Our servers are regularly updated with security patches, whenever available.
We also keep our underlying software up-to-date with regular maintenance.
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Do you offer support?
Yes. We try out best to answer support tickets in a short time. To get in touch with us, you may contact us via email or chat. Check out our help article to learn how to contact us directly. We speak English and German.
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Do you charge on a per-user basis?
No. Unlike most other knowledge platform providers, we do not charge on a per-user basis. This makes eniston very attractive and affordable for teams, small and big. Invite as many people as you need, there is no limit.
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What payment options do you offer?
We currently offer credit card, debit card and PayPal via our merchant of record, Paddle.com, who also issues invoices.
More focus, less clutter
Keep your information centralized with eniston knowledge bases.
Start 30-day trial