Terms and Conditions

§ 1 General

1. On the basis of these General Terms and Conditions (hereinafter GTC), the contract is concluded between you and us, eniston.io, represented by Mr. Andreas Mühe on behalf of ivy.mayhem® GmbH, Westenberg 9, DE-27432 Bremervörde OT Elm.

2. These terms and conditions apply exclusively. Conflicting or deviating from our terms and conditions of the customer, we do not recognize, unless we expressly agree in writing to the validity. Our terms and conditions shall apply even if we perform our services without reservation in the knowledge of conflicting or deviating terms and conditions of the customer.

§ 2 Contract / Subscriptions

Subject of the contract are paid extensions for the login area. To access paid extensions, the user needs to create a free account (Basic plan). The user may choose to use our service for free with limited functionality. A paid Plus or Business plan is optional and extends limited functionalities. All current and following restrictions are explained to the user in the settings in the secure area. Members will be billed in advance on a recurring and periodic basis. Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan the member choses when subscribing to the Plus or Business plan. At the end of each Billing Cycle, your subscription will automatically renew under the exact same conditions unless you cancel it. Members can cancel their subscription at any time. The member will be notified by email should a payment fail. Our payment provider will try to make up to 3 payment attempts after a first failed one. If all of them fail, your subscription will be cancelled.

§ 3 Conclusion

The service description on the website "eniston.io" is for informational purposes only and does not constitute a binding offer for the described extensions. Contracts for the extensions between you and eniston.io come only through the activation of yours and subsequent confirmation by eniston.io conditions.

§ 4 Prices

The prices shown on our website are excluding VAT or any other local taxes and might be added during checkout, depending on your residence.

§ 5 Contract duration

The unlocked features in the Plus or Business plan are accessible for as long as the member is having an active subscription. When deleting the account, the member will loose all extended features after the last paid period runs out. If the member decides to sign up again, and new contract / subscription has to be created by the member.

§ 6 Terms of payment

The customer has only the following options for payment: Credit Card, Debit Card, PayPal, and Apple Pay. Other payment methods are currently not offered and not accepted.

Payment is due immediately from the date of invoice without deduction. Should the means of payment not be sufficiently covered, the user will not be granted any access to Plus or Business features.

§ 7 Service provision

The extensions to be released are activated immediately after confirmed payment.

§ 8 Data protection

In connection with the initiation, conclusion, settlement and reversal of a contract based on these terms and conditions, the provider collects, stores and processes data. This happens in the context of the legal regulations. The provider does not pass on any personal data of the user to third parties, unless he is legally obliged to do so or the user has previously expressly consented. If a third party is used for services in connection with the processing of processing, the provisions of the Federal Data Protection Act are complied with. The payment details will be forwarded to the bank responsible for the payment. Insofar as the provider has storage periods of a commercial or tax nature, the storage of some data may take up to ten years. However, this data will be deleted at the latest should the user delete his profile. During the visit to eniston.io, anonymized data that does not permit or even infer intent to personal data, in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the request of the user, the personal data will be deleted, corrected or blocked within the scope of the legal provisions. A free information about all personal data of the user is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the user can contact the following address:

ivy.mayhem® GmbH, Westenberg 9, DE-27432 Bremervörde OT Elm,

§ 9 Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of ivy.mayhem® OHG. The Service is protected by copyright, trademark, and other laws of both the German and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ivy.mayhem® OHG.

§ 10 Refunds

Except when required by law, paid Subscription fees are non-refundable.

§ 11 No Phone Support

We offer support exclusively via electronic means in the form of e-mail.

§ 12 Severability clause

The ineffectiveness of a provision of these terms and conditions has no effect on the effectiveness of the other provisions.

§ 13 Changes

We reserve the right to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Last updated on April 23, 2023